Pivotal Decisions in Outsourcing

Considering knowledge management in outsourcing decisions

Risk-Driven Conceptual Modeling of Outsourcing Decisions

In the current networked world, outsourcing of information technology or even of entire business processes is often a prominent design alternative. In the general case, outsourcing is the distribution of economically viable activities over a collection of networked organizations. To evaluate outsourcing decision alternatives, we need to make a conceptual model of each of them. However, in an ou...

Estimating Strategic Complementarities in Credit Unions’ Outsourcing Decisions

We examine the choice between internal or external provision of information technology (“IT”) services for US credit unions. Empirically, the likelihood that a credit union outsources its IT is increasing in the number of other credit unions in the same geographic market who outsource. We estimate a game theoretic model in which the simultaneous outsourcing decisions of the other credit unions ...

Making Decisions in IS/IT Outsourcing: A Dynamic Perspective

Beginning in 1990, outsourcing became a key approach to manage IS/IT. The Gartner Group has estimated that the market for outsourced IS/IT services reached $280 billion in 2005, and would expand to $410 billion by 2007. However, there are considerable intractable and unforeseen risks in outsourced IS/IT projects (Taylor, 2006), and making decisions therein is complex and unpredictable. Much of ...

Analysing risks in supply networks to facilitate outsourcing decisions